All bookings are subject to these Terms and Conditions. Variation to the Terms and Conditions may be made from time to time and if you agree to use any of our services you agree to our terms and conditions.
Our charges are set out on each page. You will be deemed to have accepted the charges of Happy Dog Care upon confirmation of your booking.
Happy Dog Care fees are per day including day of arrival and day of departure. All payments are due at the time of booking. If you are a new client the payment will be due after the introductory meeting has taken place. Please note food needs to be provided by client. Happy Dog Care charges are payable in consideration of the service’s that we operate.
Your booking will not be confirmed for dog services until Happy Dog Care have recieved a booking form proof of vaccinations and payment in full.
On occasions Happy Dog Care at its sole discretion may proceed with a booking without advance payment of its charges. If the charges are not paid within ten days of the invoice Happy Dog Care reserves the right to charge an administration fee of 25% each and every week the account is unpaid.
If you have booked pet services you must give at least 7 Days notice to cancel or you will be charged in full.
We cannot accept bookings for badly behaved or aggressive dogs. Happy Dog Care may terminate an engagement immediately if it is reasonably thought that a dog is badly behaved or aggressive either towards humans, animals or property.
Proof of vaccinations including bordetella and booking form are required before any visit. All dogs must be recently wormed and treated for fleas and ticks.
Please note The Control Of Dogs Order 1992 mandates that any dog in a public place must wear a collar with the name and address including post code of the owner engraved or written on it or engraved on a tag, whether the dog is chipped or not.
It is the owners responsibility to ensure that www.petlog.co.uk hold their correct details as in the unlikely event that your dog is lost we would be unable to collect or retrieve if the details that we hold on file are not the same as those held by petlog.
You must ensure that your dog is in good health and free from fleas and is adequately wormed. If Happy Dog Care believes that your dog is not in good health we reserve the right to seek veterinary advice on your behalf and you will be liable for the veterinary fees.
If it becomes necessary, your dog will be taken to a veterinary surgeon. You are responsible for any fees that are reasonably incurred during your absence or during the course of an assignment.
Owner undertakes to make full disclosure of any quality or characteristic which might make your dog not suitable for home boarding including behavioural or health problems, anti-social behaviour including aggression, incontinence/lack of house training or excessive loud barking/whining. Failure on the part of the owner to disclose any matter which might render owner’s dog unsuitable for our services and will be deemed a material omission amounting to a fundamental breach of our agreement.
All efforts will be made to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted 3rd party should we be unable to make contact. However, we reserve the right to make decisions regarding your dog’s health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. We are covered by……..
- Public Liability – should an animal cause an accident or injury or damage someone elses property
- Accidents and Injury Cover – Covers any accidents or injuries that may occur to the animals in our care
- Loss of Key Cover – in case we misplace clients’ keys
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